eVisas are processed in India and the Embassy has no access to that process.
Beware of fraudulent websites. It has come to notice that some fraudulent websites have been assuring Indian visa issuance and collecting visa fees. Applicants are advised to ensure that the application process is made through the genuine official website as given above. For further queries you may contact the E-visa help desk at +91 11 24300666 / 00820963419 or https://indianvisaonline.gov.in/